According to national reports, a new telephone scam is now being aimed at veterans. This new scam uses Veterans Administration records to access names and basic contact information of American veterans. They call veterans, claiming that there has been a change in VA status and they must get all your pertinent information, like your social security number, claims number, and mother’s maiden name.  Some even ask for banking information for quicker service.

Never give these kinds of information out over the phone. Always require they send you written documentation, a call-back number, and the name of a local associate you can speak to. When in doubt, call your case manager at the VA or Vocational Rehabilitation and confirm that this information is needed and will be protected.

Some other warning signs for phone scams:

·         There is an immediate need for the information, has to be done now.

·         The caller cannot answer basic questions about your history or case management.

·         It is after standard business hours; generally, after 5 PM is not legitimate.

·         There is a pressure sales feeling, or mentions of a limited-time offer.

·         The caller cannot give you their information for you to confirm.

 It is NEVER safe to give these kinds of information over the internet or phone.

Protect your identity; no one else will.